Frequently Asked Questions

Magaba is a digital marketplace that offers a variety of services, including the sale of mobile airtime, electricity tokens, bill payment facilitation, and loan application and repayment services.
Yes, Magaba prioritizes the security of your transactions. We use advanced encryption and secure payment gateways to ensure your personal and financial information is protected.
Magaba provides services such as purchasing mobile airtime, buying electricity tokens, paying bills for various service providers, and facilitating loan applications and repayments.
For assistance, you can contact our customer support team via our website's contact form, email us at [email protected], or call our helpline. We are here to assist you with any queries or issues you may have.
You can make payments using secure methods like ECOCASH, ONEMONEY, ZIMSWITCH, VISA or MASTERCARD directly through our platform.
Magaba charges minimal transaction fees for certain services. However most of our services are free of charge.
Yes, you can track all your transactions through your Magaba account dashboard or by choosing the transaction history on our WhatsApp platform. Each transaction is recorded and can be reviewed at any time.
Most transactions are processed instantly. However, some transactions, like loan applications, might take a bit longer depending on the service provider's response time.
If you encounter any issues, please reach out to our support team. We are committed to resolving any problems you may face as quickly as possible.
Visit our website and click on the 'Register' button or use the WhatsApp link. Follow the prompts to complete your registration and start using our services.